01 — The symptoms
Sound familiar?
The PS5 turns on — white light, fan spins, controller connects — but the screen stays black or the TV reports no signal. Or the picture only appears when the cable sits at exactly the right angle. Or you can see the port is bent, loose, or has a pin pushed in. A visibly damaged port can need repair, but a no-signal message alone does not identify the cause. The cable, display input, port and board circuitry need to be considered.
Port damage and other faults in the HDMI signal path can produce similar symptoms. Inspection and testing determine whether the proposed work is a port replacement, board repair or another correction. You review the diagnosis and quote first.
02 — Pricing
In writing, like everything else here
| Repair | Price | Estimate |
|---|---|---|
| PS5 HDMI port replacement | from $119 | 1–3 days |
| PS5 HDMI port + board trace repair | quoted after diagnosis | 1–3 days |
| HDMI encoder chip replacement | quoted after diagnosis | 2–5 days |
| PS5 deep clean + thermal-system inspection | from $69 | 1 day |
| DualSense stick drift repair | from $39 | Same day – 1 day |
| No power / any fault — diagnosis | $49 — credited | 1–3 days |
Timing estimates depend on parts, device condition and the repair queue. Confirm availability before arranging intake.
Prices include parts, labor, and the 30-day warranty. Xbox Series X/S HDMI ports run the same process and pricing — call (614) 532-3353 with your model.
03 — The repair
Why this is a microscope job
A PS5 HDMI port has dozens of fine solder connections to the motherboard. Replacing one properly means hot-air rework under magnification — removing the damaged port without lifting the pads, cleaning the site, and soldering a new port with every connection verified. Your repair is handled locally, and if the old port tore board traces on its way out (it happens with hard yanks), we repair those under the same microscope instead of calling the board dead.
Every repaired console is tested on a real display — cold boot, resolution switch, HDR handshake — before you get the pickup call.
04 — Beyond the port
Loud fan? Won't power on? Also us.
The loud fan: dust buildup can restrict airflow, but shutdowns and fan noise can have several causes. Internal cleaning and thermal-system inspection start at $69; the needed work and turnaround are confirmed after the console is checked.
No power: power cables, the power supply, connectors and board faults are possible causes. Diagnosis is needed before proposing a repair. Board-level evaluation is $49, credited toward an approved repair.
Drifting sticks: DualSense drift repair starts at $39. Confirm the part availability and turnaround for your controller.
05 — Questions
Frequently asked
How do I know it's the HDMI port and not something else?
The classic signs: the PS5 powers on (white light, fan spins) but the TV says no signal, the cable has to sit at just the right angle, or the port looks bent or loose. We confirm it in diagnosis before you commit — the same symptom is occasionally the HDMI encoder chip instead, which we also repair at the board level.
Will I lose my games and saves?
An HDMI repair normally does not require erasing storage, but data preservation cannot be guaranteed. Back up supported saves if the console is usable and mention any storage or startup problems before repair.
How long does a PS5 HDMI repair take?
Typically 1–3 days. The repair itself is an hour under the microscope; the rest is queue and thorough testing before pickup.
Do you clean PS5s?
Yes — internal cleaning and thermal-system inspection start at $69. Persistent shutdowns can have other causes, so the required work and turnaround are confirmed after checking the console.
Is it worth repairing instead of buying a new PS5?
It depends on the diagnosis and the device’s condition. HDMI port replacement starts at $119; compare the full quote with replacement options. If diagnosis finds damage beyond the port that changes the math, you'll know before any work starts, and the $49 diagnosis fee is credited toward the repair.
Before arranging PS5 service
What to check when the TV says no signal
If the HDMI port is not visibly damaged, try a known-working HDMI cable and another display input before arranging repair. Tell us whether the console powers on, what the indicator light does, and whether the fault started after a cable pull, a move or a drop. Do not force or repeatedly wiggle a loose connector.
A damaged HDMI port, a connection on the board and other display-path faults can produce similar symptoms. Diagnosis determines the repair; a no-signal message alone is not proof that the port needs replacement. The listed HDMI starting price covers the stated port service; damaged board pads or additional faults are quoted after diagnosis.
Include whether yours is a PS5, PS5 Slim or PS5 Pro and whether another repair has been attempted. Text the model and symptoms or call to arrange intake. For Xbox, Switch or controller problems, see game console repair; complex connector damage may require microsoldering.
Arrange intake before bringing a device
Call or text your model and symptoms. Wait for confirmed availability and handover instructions; there is no public walk-in location. Read the intake steps, evaluation and warranty details, and privacy information.