01 — The symptoms
Sound familiar?
The PS5 turns on — white light, fan spins, controller connects — but the screen stays black or the TV reports no signal. Or the picture only appears when the cable sits at exactly the right angle. Or you can see the port is bent, loose, or has a pin pushed in. All of it points the same way: the HDMI port took damage, usually from a sideways tug on the cable or the console being moved with the cable attached.
Occasionally the same symptom is the HDMI encoder chip on the board rather than the port itself. Most shops can't tell the difference — we diagnose it under the microscope and repair either one, so you never pay for a port swap that wouldn't have fixed it.
02 — Pricing
In writing, like everything else here
| Repair | Price | Turnaround |
|---|---|---|
| PS5 HDMI port replacement | from $119 | 1–3 days |
| PS5 HDMI port + board trace repair | quoted after diagnosis | 1–3 days |
| HDMI encoder chip replacement | quoted after diagnosis | 2–5 days |
| PS5 deep clean + thermal paste (loud fan, overheating) | from $69 | 1 day |
| DualSense stick drift repair | from $39 | Same day – 1 day |
| No power / any fault — diagnosis | $49 — credited | 1–3 days |
Prices include parts, labor, and the 30-day warranty. Xbox Series X/S HDMI ports run the same process and pricing — call (614) 972-7242 with your model.
03 — The repair
Why this is a microscope job
A PS5 HDMI port has dozens of fine solder connections to the motherboard. Replacing one properly means hot-air rework under magnification — removing the damaged port without lifting the pads, cleaning the site, and soldering a new port with every connection verified. That's why big-box stores quote weeks of mail-away time: they ship it to a bench like ours. Yours skips the shipping — the work happens at 1062 E Main St, and if the old port tore board traces on its way out (it happens with hard yanks), we repair those under the same microscope instead of calling the board dead.
Every repaired console is tested on a real display — cold boot, resolution switch, HDR handshake — before you get the pickup call.
04 — Beyond the port
Loud fan? Won't power on? Also us.
The jet-engine fan: a PS5 that roars or shuts down hot usually just needs a real internal cleaning — dust out of the heatsink, fresh thermal interface on the APU. One day, from $69, and it runs quiet again.
Dead console: no light, no beep, nothing — that's a power-path fault on the board, and diagnosing it is exactly what the microsoldering bench is for. $49 diagnosis, credited toward the repair, honest verdict before any work.
Drifting sticks: DualSense drift repaired from $39, usually same day.
05 — Questions
Frequently asked
How do I know it's the HDMI port and not something else?
The classic signs: the PS5 powers on (white light, fan spins) but the TV says no signal, the cable has to sit at just the right angle, or the port looks bent or loose. We confirm it in diagnosis before you commit — the same symptom is occasionally the HDMI encoder chip instead, which we also repair at the board level.
Will I lose my games and saves?
No. The HDMI port sits on the motherboard, not the storage drive — your games, saves, and accounts are untouched. The console comes back exactly as you left it, just with a picture.
How long does a PS5 HDMI repair take?
Typically 1–3 days. The repair itself is an hour under the microscope; the rest is queue and thorough testing before pickup.
Do you clean PS5s?
Yes — a full internal deep clean with fresh thermal paste, from $69, usually done in a day. If the fan is loud or the console shuts down during games, that's almost always the fix.
Is it worth repairing instead of buying a new PS5?
Almost always — an HDMI port replacement from $119 versus hundreds for a new console. If diagnosis finds damage beyond the port that changes the math, you'll know before any work starts, and the $49 diagnosis fee is credited toward the repair.